Have a question, or want an update on your order?
Write to us at [email protected]. We’re always happy to help!
Our office hours are Mon – Sat: 9AM-5PM EST
We respond to most emails within a business day or two, but if you don’t get a response from us, please check your spam bin!
ALL RETURNS MUST BE APPROVED BY OUR SUPPORT TEAM PRIOR TO BEING SENT. FILL THE FORM BELOW TO HAVE YOUR PROBLEM REVIEWED AND SOLVED
- Requests for returns, exchanges or refunds must be made within 7 days of receiving your order.
- Please keep the shipping label in case cidents.of in
- Do NOT return the order by your own before contacting us via this form below first. Do NOT use the returned address on the shipping label. It’s just for shippers belonging to shipping companies, NOT recipients.
- After receiving your response via the form below, we will review and respond to you via your email address ASAP.